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Cookie Policy

This website uses cookies to store information on your computer or mobile device. By using our websites (www.tts-talent.com or www.tts-assess.com) (including any websites that TTS owns that link to or from these websites) you accept the terms of our Cookie Policy and that you are happy for us to place cookies on your computer or mobile device.

Our Cookie Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies, your choices regarding cookies and further information about cookies.

1. What are cookies?

A cookie is a small information file that is sent to your computer and is stored on your computer or mobile device. Cookies help to remember your email addresses or login details in order to provide you with a better service. Cookies make it easy for you to log on to and use our websites during future visits.

Cookies can be “persistent” or “session” cookies. TTS websites use both session and persistent cookies.

A persistent cookie is a data file capable of providing websites with user preferences, settings and information for future visits. Persistent cookies provide convenient and rapid access to familiar objects, which enhances the user experience (UX). A persistent cookie is also known as a stored or permanent cookie.

Session cookies are stored in memory and never written to disk. When the browser closes, the cookie is permanently lost from this point on. If the cookie contains an expiration date, it is considered a persistent cookie. On the date specified in the expiration, the cookie will be removed from the disk.

2. How TTS uses cookies

When you use or access our websites, we place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • collect information about your computer or mobile device, including, where available, your IP address, operating system and browser type;
  • monitor website traffic;
  • and configure the content of the website for you

This is statistical data about our users' browsing actions and patterns and does not identify any individual.

if you access our psychometric assessment platform, tts-assess, via our websites, session cookies will be used and placed in your web browser. These cookies are used to track the pages you are on as you progress through the assessments. These cookies are held temporarily and should be deleted automatically when your browser is closed but this can be controlled by your computer or device settings.

Persistent cookies are used in our websites to store your login information.

3. Third-party cookies

3.1 Google Analytics

Google Analytics is a tool that is provided by Google which sets cookies which are used to collect information about how visitors use our websites and are interacting with its content. We use the information collected from these cookies to compile reports and to help us improve our websites. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they have visited. Google may use this information for its own purposes.

Click here to see an overview of how Google uses cookies: https://policies.google.com/technologies/cookies. To opt out of being tracked by Google Analytics across all websites, visit Google’s opt out browser at: http://tools.google.com/dlpage/gaoptout.

3.2 Valid Measure

In some assessments or surveys conducted through our websites, you may be directed to the www.validmeasure.com site. The valid measure website uses cookies for the following purposes:

  • track the pages you are on as you progress with your assessment or survey;
  • collect information about your computer, including, where available, your IP address, operating system and browser type;
  • monitor website traffic;
  • and configure the content of the website for you

4. Your choices regarding cookies

If you do not want us to use cookies, you can adjust your browser settings which will allow you to block all or some cookies. If you choose to block cookies you may not be able to access all of the features on our websites. Unless you have adjusted your browser settings so that it will block cookies, our system will issue cookies when you log on to our websites.

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org/

5. Contact Information

To contact us, please mail us at: privacy@tts-talent.com

Company Physical Address:

Block 6, Suite 6-102, Monument Office Park, 71 Steenbok Ave.
Monument Park, Pretoria, Gauteng, South Africa, 0181

Last Updated: 06 July 2019

© 2011 - 2025 TTS – Top Talent Solutions. All rights reserved

FAQ
Feeling stuck? We are here to help you.

Ensure that your internet browser is not ‘zoomed in’, i.e. go to Views in your internet browser and select ‘zoom out’ in order to see if the problem has been resolved. Alternatively, adjust your screen resolution to 1024 x 768 pixels.

Some questionnaires will automatically store your answers and you will be able to continue with the questionnaire. If this is not the case, you would need to start the assessment again by resetting the test yourself.

If you have an assessment eligible for reset, you will be able to click on the assessment in your task list, and then click the “reset” button.

When doing so you will be prompted to select a reason why you are resetting the assessment and be allowed to provide more detail. Alternatively, you can email our support team, and our support staff will assist you with resetting your assessment after reviewing the reason for the reset request.

No, scores are not affected by slow internet connection. However, please ensure that your internet connection is restored when submitting your assessment scores.

Once you have completed the ability assessment, ensure that you follow the onscreen instructions to successfully save your results. It is important not just to close the assessment window without following the instructions.

Contact our support team

Available on Mon - Fri from 08:00 - 16:30 CAT
Excluding weekends and public holidays
Assessment Key 
 Untimed assessment

You don’t have a time limit to complete the assessment and you can save progress at any time.

iconTimed assessment

You have a set time limit to complete the assessment in one sitting.

 Not started

This assessment has not been started yet

 In progress

You have already started the assessment.

 Pending

The assessment is being processed. This status should update shortly.

 Error

An error occurred during the assessment or the provider is offline. The assessment needs to be reset by an administrator.

 Blocked

You need to reset the assessment. Only 3 resets are available.

 Completed

You have completed the assessment.

About Let’s help you achieve the best results.
About psychometric assessments

The aim of assessments and psychometric testing is to measure aspects of behaviour, aptitudes or skills in a standardised way. Measurements are also aligned with what organisations consider critical for a specific job or purpose.

Cognitive & Technical Assessments

These assessments assess competencies associated with reasoning and solving problems.

Such measures have been developed to predict how people use various mental processes to solve work-related problems and acquire new knowledge.

In some cases, organisations might also include technical tests as part of the assessment process. These tests measure your technical knowledge as well as previous experience related to a specific role or task.

Here are a few suggestions and tips when completing cognitive and technical assessments:

  • Work as fast and accurately as you can because these tests are typically timed.
  • If you find a question too difficult or are unsure of an answer, it is best to indicate your best choice and move on to the next question.
  • Complete the example questions to ensure you understand what is required. These examples are typically timed to simulate the actual test.
  • Complete these examples as many times as you like.
  • Ensure that you have the necessary resources and tools to complete the assessments (i.e., calculator, scrap paper and pen or pencil).
Have any special requirements?

Do you have any special requirements or specific disabilities? Immediately inform the organisation that requested the assessment.

Using your computer?

Familiarise yourself with the use of a mouse and keyboard.

Using the internet?

Ensure you have adequate internet connectivity.

Be well rested

Try to get a good night’s rest before your assessments.

Get rid of distractions

Ensure that you are in a quiet environment and will not be disturbed.

Stay calm & collected

Being overly anxious will not help you perform at your best.

Be honest about your answers

Assessments should be completed openly, honestly and spontaneously.

Don’t overthink your answers

Be careful not to overthink your answers or try to anticipate the results.

Be aware of time

Leave enough time to complete each assessment, preferably in one sitting.

Take practice tests

Take any practice tests or use the preparation guides available before starting the actual assessment.

Is your judgement impaired?

In case of illness or a significant life event where judgement might be impaired, consider requesting the assessments to be postponed.

Disable dark mode on your device

Disable dark mode to ensure accurate colour perception and details for your assessments.

Practice tests

Practice tests are an effective way to prepare you for your actual assessment. These tests are designed to simulate the actual assessment, allowing you to become familiar with the types of questions, time limits, and overall format of the test.

Practice tests can help to reduce anxiety and increase confidence as you become more comfortable with the assessment process.

Ultimately, using practice tests can lead to better performance on the actual assessment.

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Please note that the support team is available on Mon - Fri from 08:00 - 16:30 CAT (excluding weekends and public holidays).

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